Privacy Policy
Your privacy is fundamental to our mission of economic orchestration. This policy explains how CID collects, uses, and protects your information across all our services and platforms.
Last updated: 11/8/2025
Introduction
Continuous Improvement and Development (CID) is committed to protecting your privacy and personal information. This Privacy Policy applies to all CID services, including our website (cidnetworks.com), automation systems, social media platforms, and any other services we provide.
We believe in transparency and giving you control over your data, just as we believe in giving communities control over their economic development. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
Personal Information You Provide
- Contact Information: Name, email address, phone number, mailing address
- Professional Information: Job title, organization, industry, project details
- Service Requests: Information provided through our contact forms, service inquiries, and consultation requests
- Communication Records: Emails, messages, and other communications with our team
- Survey Responses: Feedback, preferences, and responses to our research surveys
Information Collected Automatically
- Website Usage: Pages visited, time spent, click patterns, and navigation paths
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General geographic location based on IP address
- Cookies and Tracking: Cookies, web beacons, and similar technologies for analytics and functionality
- Social Media Data: Information from social media platforms when you interact with our content
Third-Party Information
- Public Records: Information from government databases and public records
- Business Directories: Professional information from industry databases
- Partner Organizations: Information shared by our consortium partners and collaborators
- Social Media Platforms: Profile information and engagement data from Facebook, LinkedIn, Twitter, and other platforms
How We Use Your Information
Service Delivery
- Provide economic intelligence and foresight services
- Facilitate consortium development and partnership matching
- Support project implementation and coordination
- Deliver capacity building and training programs
- Conduct impact measurement and evaluation
- Respond to inquiries and provide customer support
Communication and Marketing
- Send newsletters, updates, and relevant information about our services
- Notify you about new opportunities and partnership possibilities
- Invite you to events, webinars, and networking opportunities
- Share research findings and industry insights
- Provide targeted content based on your interests and needs
Analytics and Improvement
- Analyze website usage and user behavior to improve our services
- Conduct research on economic development trends and patterns
- Measure the effectiveness of our programs and initiatives
- Develop new services and solutions based on user needs
- Optimize our automation systems and processes
Legal and Compliance
- Comply with legal obligations and regulatory requirements
- Protect against fraud, abuse, and security threats
- Enforce our terms of service and agreements
- Respond to legal requests and court orders
Data Sharing and Third-Party Services
Third-Party Service Providers
We work with trusted third-party service providers to deliver our services effectively:
- Email Services: Resend, SMTP providers for email delivery and management
- Analytics: Google Analytics, Facebook Pixel for website analytics and insights
- Social Media: Facebook, LinkedIn, Twitter, Instagram for social media management and advertising
- Cloud Services: Vercel, Upstash for hosting, storage, and data processing
- Form Management: Google Forms for contact forms and data collection
- Automation: Google Apps Script for workflow automation and data processing
- Payment Processing: Stripe, PayPal for payment processing (when applicable)
Consortium Partners and Collaborators
As part of our economic orchestration mission, we may share information with:
- Government agencies and municipal leaders
- Contractors, builders, and service providers
- Impact investors and funding organizations
- Educational institutions and training providers
- Other economic development organizations
We only share information necessary for specific projects or collaborations, and always with your explicit consent.
Facebook Technologies
We use Facebook technologies to enhance our services and reach:
- Facebook Pixel: Tracks website visits and user interactions for analytics and advertising
- Facebook Business Manager: Manages our social media presence and advertising campaigns
- Facebook Messenger: May be used for customer support and communication
- Facebook Custom Audiences: Creates targeted audiences for relevant content delivery
Facebook's data practices are governed by their own privacy policy. You can control Facebook's use of your data through your Facebook account settings.
Your Rights and Choices
Access and Control
- Access: Request a copy of the personal information we have about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (see Data Deletion section below)
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your information
- Objection: Object to certain types of processing
Communication Preferences
- Unsubscribe from marketing emails using the unsubscribe link in any email
- Opt out of specific types of communications by contacting us
- Update your communication preferences at any time
- Control cookie preferences through your browser settings
GDPR and CCPA Rights
If you are in the European Union (GDPR) or California (CCPA), you have additional rights:
- GDPR: Right to be forgotten, data portability, and explicit consent for processing
- CCPA: Right to know, right to delete, right to opt-out of sale, and non-discrimination
- Both: Right to lodge a complaint with supervisory authorities
Data Deletion Instructions
How to Request Data Deletion
- Email Request: Send an email to security@cidnetworks.com with the subject "Data Deletion Request"
- Include Information: Provide your full name, email address, and any other identifiers you know we have
- Specify Scope: Indicate whether you want all data deleted or specific types of data
- Verification: We may need to verify your identity before processing the request
- Confirmation: We will confirm receipt within 48 hours and complete deletion within 30 days
What Gets Deleted
- Personal contact information and profiles
- Email communications and correspondence
- Service request history and project details
- Survey responses and feedback
- Website analytics data linked to your identity
- Social media engagement data
What May Be Retained
- Anonymized data used for research and analytics
- Information required for legal compliance or audit purposes
- Data necessary to prevent fraud or abuse
- Information shared with third parties (we will notify them of your deletion request)
Quick Deletion Options
- Email Unsubscribe: Use the unsubscribe link in any CID email
- Social Media: Unfollow or block our social media accounts
- Website Cookies: Clear cookies through your browser settings
- Facebook: Adjust your Facebook ad preferences and data settings
Data Security and Retention
Security Measures
- Encryption of data in transit and at rest
- Secure hosting infrastructure with regular security updates
- Access controls and authentication systems
- Regular security audits and vulnerability assessments
- Employee training on data protection and privacy
- Incident response procedures for data breaches
Data Retention
- Active Clients: Data retained for the duration of our relationship plus 7 years
- Inactive Contacts: Data retained for 3 years after last interaction
- Marketing Data: Retained until you unsubscribe or request deletion
- Analytics Data: Anonymized data may be retained indefinitely for research
- Legal Requirements: Some data may be retained longer for compliance purposes
Data Breach Notification
In the event of a data breach that may affect your personal information, we will notify you within 72 hours of becoming aware of the breach, in accordance with applicable laws and regulations.
Contact Information
Security Questions and Requests
Email: security@cidnetworks.com
General Contact: hello@cidnetworks.com
Response Time: We respond to privacy requests within 48 hours and complete data deletion requests within 30 days.
Business Information
Company: Continuous Improvement and Development (CID)
Website: cidnetworks.com
Incorporated: Montana, United States
EIN: Available upon request
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email if you are subscribed to our communications
- Post a notice on our website for 30 days
- Provide a summary of significant changes
Your continued use of our services after any changes indicates your acceptance of the updated policy. If you do not agree with the changes, you may request deletion of your data as described above.
Questions About Your Privacy?
We're committed to transparency and protecting your privacy. If you have any questions about this policy or how we handle your data, please don't hesitate to reach out.